Figure 4. The process-centered and product-centered approaches in KM software (Apostolou & Mentzas 2001) (Adopted from Woods & Sheina, 1998)
The process-centered and product-centered approaches in KM software
Source: adopted from Woods & Sheina, 1998
Knowledge as a Product (Knowledge content)
Knowledge as a Process (Knowledge transfer)
Intranet
Semantic Analysis
Knowledge Maps
Structured document repositories
Full Text retrieval
Push Technology
File Management Systems
Shared files
Automatic Profiling
White Boarding
Net Conferencing
Discussion Groups
Real Time Messaging
E-mail