KM ERAS: A SYNTHESIS
(Based on CKA & Dixon/Stroh models)
Leveraging Explicit Knowledge
Information Management
Knowledge repositories, Best practice, Search, Taxonomy. Connecting people to content.
Leveraging Tacit Knowledge
Experience Management
Communities of Practice, Expert locators, AARs. Sharing through communities.
Leveraging Collective Knowledge
Collaboration
Sharepoint, Slack, Google docs, Crowd sourcing. Drawing on collective knowledge.
Sensemaking
Leveraging the Creation of Knowledge
Agile, Design Thinking, Complexity. Navigating and creating knowledge.
COMPLEXITY
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2020
2022+